Terms Of Use

1) Eligibility & Accounts

To use the Leadzier Platform (“Service”), you must meet and maintain the eligibility standards below. These requirements exist to protect both our users and the integrity of the platform.

• Minimum Age and Legal Capacity: You must be at least 18 years old (or the age of legal majority in your jurisdiction) and capable of forming a binding contract. If you are accessing or using the Service on behalf of a business, organization, or other legal entity, you represent and warrant that you have full authority to bind that entity to these Terms.
• Account Creation and Accuracy: You agree to provide complete, current, and accurate information during registration and to keep it updated. False, misleading, or incomplete information may result in suspension or termination of your account.
• Single Account Ownership: Each user or entity may maintain only one primary account unless expressly authorized by Leadzier. You may not share, resell, transfer, or sublicense access credentials to any third party.
• Account Security: You are solely responsible for safeguarding your login credentials and for all activity under your account, whether authorized or not. Leadzier is not responsible for losses resulting from stolen or compromised credentials. You agree to immediately notify Leadzier of any unauthorized use or security breach.
• Business Use Only: The Service is intended for legitimate business marketing, data, and lead-generation purposes. Accounts used for deceptive, fraudulent, or personal-data harvesting purposes will be terminated without refund.
• Account Suspension or Termination: Leadzier reserves the right to refuse service, suspend access, or close accounts that violate these Terms, create excessive system load, or present legal, reputational, or security risks to Leadzier or its users.
• Inactive Accounts: We may deactivate or delete inactive accounts after reasonable notice. Stored data may not be recoverable after deletion.

2) Limited License & Platform Rules

Subject to these Terms, your compliance with all applicable laws, and timely payment of any required fees, Leadzier grants you a limited, non-exclusive, non-transferable, revocable license to access and use the Service solely for your own lawful business marketing, communication, and lead-generation activities.

• Scope of License: This license permits use of the platform, APIs, data, and tools provided by Leadzier only through authorized interfaces and in accordance with documented functionality. It does not convey any ownership rights in the software, databases, or content.
• Prohibited Technical Actions: You may not scrape, crawl, copy, bulk export, resell, lease, sublicense, mirror, frame, or create derivative datasets or competitive products from Leadzier’s systems or data without prior written consent.
• Security Restrictions: You may not probe, scan, or test the vulnerability of the Service; bypass authentication or access controls; or use automated systems, scripts, or bots not expressly permitted under our API policy.
• API and Automation Limits: Use of any API keys, webhooks, or automations must follow our published documentation and rate limits. Excessive or abusive automated activity may result in throttling or suspension.
• Lawful & Ethical Use: You may not use the Service for unlawful, deceptive, defamatory, discriminatory, harassing, or misleading purposes, or in a manner that infringes any third-party rights. You agree to comply with all marketing, privacy, and data-protection laws applicable to your campaigns.
• Brand Integrity: You may not misrepresent your relationship with Leadzier, imply endorsement, or use Leadzier trademarks, branding, or screenshots without written permission.
• Right to Audit & Enforce: Leadzier reserves the right to monitor usage, audit activity logs, and suspend or revoke access if it determines that your use violates these Terms, exceeds licensed scope, or poses risk to the platform or other users.
• Reservation of Rights: All rights not expressly granted are reserved by Leadzier. Any unauthorized use automatically terminates the license and may result in legal action.

Account Access & Data-Sharing Restrictions

Each Leadzier account is licensed to a single individual or business entity and may be used only by authorized users under that account. You may not share, sell, rent, sublicense, or otherwise permit any third party to access your credentials or use the Service on your behalf without prior written consent from Leadzier. You are responsible for all activity occurring under your login, whether or not authorized by you.

Data, reports, or leads derived from the Leadzier Platform—including exported property records, owner information, skip-trace results, analytics, and contact data—may be used solely for your internal business marketing and lead-generation purposes. You may not resell, redistribute, publish, or share such data, in whole or in part, with any third party, external system, or outside organization except as necessary to execute campaigns within your own business operations.

You may not grant access to consultants, agencies, or contractors that aggregate, resell, or mine data obtained from Leadzier. Any attempt to share platform data, login credentials, or exported files for use by others outside your authorized business entity constitutes a material breach of these Terms and may result in immediate suspension, legal action, and permanent account termination.

Leadzier actively monitors for credential sharing, multi-account access patterns, and large-scale data exports. Violations may result in forfeiture of wallet balances, revocation of licenses, and referral to appropriate authorities if misuse involves consumer or property data.

3) Prohibited Uses (No Spam, Harassment, or Harm)

You agree that you will not use the Leadzier Platform, its data, or any connected tools to spam, harass, stalk, threaten, defraud, dox, discriminate against, or cause harm to any person or organization. Misuse of the Service for unlawful, abusive, or unethical purposes will result in immediate account suspension and may expose you to civil or criminal liability.

• No Spam or Unsolicited Outreach: You may not use any contact information obtained through Leadzier to send unsolicited or non-compliant messages. All communications must comply with TCPA, CAN-SPAM, CTIA, and carrier-level A2P policies. You must maintain proof of consent for every recipient.
• No Harassment or Harm: You may not use the Service to intimidate, abuse, defame, bully, or target any individual or group. This includes hate speech, threats of violence, discrimination, or coordinated harassment.
• No Fraud or Deception: You may not impersonate others, misrepresent your identity or business, falsify caller IDs, spoof numbers, or manipulate message headers, domains, or email addresses to deceive recipients.
• No Doxxing or Unauthorized Disclosure: You may not publish, share, or expose personal data, property ownership records, phone numbers, or other identifying information in a way intended to shame, extort, or endanger any person.
• No Illegal or Prohibited Content: You may not transmit, upload, or distribute any content that is obscene, sexually explicit, defamatory, incites violence, promotes terrorism, facilitates illegal drugs, weapons, or gambling, or violates any law, regulation, or carrier policy.
• No Data Misuse or Unauthorized Access: You may not scrape, download, resell, or share Leadzier data outside the platform; attempt to access others’ accounts or property records; or use any data obtained through Leadzier for credit checks, tenant screening, or other FCRA-regulated purposes.
• No Automation Abuse: You may not configure automations, campaigns, or bots in a way that spams, overwhelms, or targets recipients without consent. Excessive or “runaway” campaigns that generate system strain or mass messaging without control will result in suspension.
• No Platform Manipulation: You may not attempt to artificially inflate metrics, bypass rate limits, interfere with system operations, or disrupt the experience of other users.
• Respect for Privacy and Compliance: You agree to comply with all privacy, consumer protection, and telecommunication laws applicable to your jurisdiction and the jurisdictions of your recipients. You must honor all unsubscribe, opt-out, and “Do Not Call” requests immediately.

Leadzier maintains a zero-tolerance policy for abuse. Violations may lead to account termination, loss of access to data, reporting to carriers or authorities, and permanent blacklisting from the platform. We actively cooperate with U.S. courts, carriers, and law enforcement agencies in cases involving misuse or harm.

4) A2P, TCPA & Messaging Policy

If you send text messages, calls, or other communications through or in connection with the Service, you must comply with all applicable laws, carrier rules, and industry standards, including: the Telephone Consumer Protection Act (TCPA), CAN-SPAM Act, Telemarketing Sales Rule (TSR), CTIA Messaging Principles and Best Practices, and all U.S. carrier A2P 10DLC requirements.

By using Leadzier’s messaging features, you represent and warrant that:

• Prior Express Consent: You have verifiable, documented consent from each recipient for the specific type of communication you send— whether promotional, informational, or transactional. Consent must be freely given, revocable at any time, and may not be obtained as a condition of purchase or service.
• Transparency & Disclosure: Your first message or campaign contact must clearly identify your business name, describe the purpose of your messages, outline expected message frequency, and include the phrase “Msg & Data rates may apply.” You must also provide clear, simple opt-out instructions in every interaction.
• Opt-Out & Help Compliance: You must immediately honor all unsubscribe requests and standard carrier keywords including STOP, END, CANCEL, UNSUBSCRIBE, and respond appropriately to HELP inquiries. Once a recipient opts out, you may not contact them again through that channel unless they re-consent.
• Quiet Hours & Time Restrictions: You must comply with federal and state time-of-day limitations (e.g., no marketing texts or calls before 8 a.m. or after 9 p.m. in the recipient’s local time zone, unless state law imposes stricter limits).
• Content Restrictions: You may not transmit or promote content that falls under carrier-prohibited or illegal categories, including but not limited to SHAFT content: sex, hate, alcohol (to minors), firearms (to minors), tobacco (to minors), or any content related to controlled substances, gambling, get-rich-quick schemes, payday loans, or deceptive or misleading advertising.
• Brand & Campaign Registration: You agree to register your business, brands, and campaigns as required by U.S. carrier A2P 10DLC regulations. All campaigns must use an approved use case and remain consistent with the descriptions and sample content provided during registration. You are responsible for any delays or suspensions caused by inaccurate or incomplete registration.
• Recordkeeping & Audit Readiness: You must maintain records of consent, message logs, and opt-out confirmations sufficient to demonstrate compliance in the event of a carrier or regulatory audit. Leadzier may request verification of consent at any time.
• Compliance Costs & Liability: You are solely responsible for all carrier fines, fees, message blocking, or penalties resulting from your messaging practices or violations of law. Leadzier may pass through any carrier-imposed charges, surcharges, or audits directly to your account.
• System Behavior & Delivery: You understand that carriers may filter or block messages for policy violations or volume thresholds, and Leadzier cannot guarantee delivery or acceptance of your messages. You are responsible for monitoring delivery reports, response rates, and compliance status.
• International Messaging: If you message recipients outside the United States, you must comply with that jurisdiction’s local messaging laws and consent standards (e.g., CASL, GDPR, or PECR).

Leadzier is not a law firm, and nothing in this section constitutes legal advice. You are solely responsible for understanding and following all applicable laws, carrier requirements, and industry standards related to messaging. Consult legal counsel to ensure your workflows and automations remain compliant.

Leadzier reserves the right to suspend or terminate messaging access for any user or campaign that, in its sole discretion, appears non-compliant, abusive, or at risk of carrier enforcement.

5) Data, Privacy, Tracking & Marketing

Leadzier values transparency and responsible data handling. By creating an account or using the Service, you acknowledge and consent to the collection, processing, and use of information as described below and in our Privacy Policy.

• Monitoring & IP Tracking: You understand and consent that Leadzier continuously logs and monitors your use of the Service, including IP address, geolocation, browser and device identifiers, session events, pages visited, account actions, campaign activity, and interaction logs. We may link this activity to your user profile to detect abuse, enforce these Terms, improve the platform, personalize experiences, ensure system security, and comply with legal or regulatory obligations.
• Cooperation with Law Enforcement & U.S. Courts: We may preserve, access, or disclose account information, logs, and usage data when we believe it is reasonably necessary to comply with law, subpoenas, warrants, or court orders, or to protect the rights, property, or safety of Leadzier, our users, partners, or the public. We fully cooperate with legitimate U.S. legal authorities investigating misuse or unlawful activity conducted through our platform.
• Use of Personal & Uploaded Data: You acknowledge that Leadzier may process your personal information, uploaded data, and derived usage signals to operate, maintain, and enhance the Service. This may include de-identified or aggregated use of property information, owner names, contact data, campaign metrics, and engagement signals to improve Leadzier’s proprietary databases, analytics models, enrichment systems, and lead-intelligence algorithms. Personally identifiable data is handled in accordance with our Privacy Policy and applicable privacy laws (including CCPA, CPRA, and GDPR where applicable).
• Advertising, Sharing & Marketing Communications: You expressly opt in to receive promotional emails, in-app notifications, and text messages from Leadzier and its verified marketing partners regarding new features, training, offers, and related products or services. You may withdraw consent at any time by using the unsubscribe link in an email, replying STOP to a text, or updating your communication preferences in your account. Leadzier may share limited business contact information (name, email, company, role) with advertising or analytics partners for legitimate marketing and measurement purposes. Where required by law, we will honor opt-out and “Do Not Sell or Share” requests promptly.
• Cookies & Tracking Technologies: The Service may use cookies, pixels, analytics tags, and session storage to recognize returning users, measure performance, and personalize marketing. You can adjust cookie preferences via your browser settings or account controls, but disabling certain cookies may limit platform functionality.
• Third-Party Data Partners: Leadzier may obtain or enrich data from public sources and licensed third-party vendors. While we take care to work with reputable providers, we do not warrant the completeness, accuracy, or legality of external datasets and recommend independent verification before relying on any information.
• Data Accuracy & Verification: Property records, owner information, and contact details surfaced through the platform may be incomplete, outdated, or subject to change. You are responsible for independently confirming the accuracy and lawful use of any data before relying on it for business or outreach purposes.
• Retention & Security: We retain data only as long as necessary for legitimate business, legal, or operational needs. We implement administrative, technical, and physical safeguards to protect data from loss, misuse, or unauthorized access, though no system can be guaranteed completely secure.

By using the Service, you acknowledge and consent to Leadzier’s data collection, tracking, communication, and marketing practices as described above. For a full description of your rights and choices, please review our Privacy Policy.

6) Third-Party Integrations & Service Dependencies

The Service integrates with various external platforms—including but not limited to Twilio (for SMS and voice communications), LOB (for commercial mail fulfillment), and Canva (for design creation and asset management). These integrations exist to enhance your marketing capabilities, but Leadzier does not own, control, or guarantee the operation, pricing, or availability of any third-party service.

A. Availability and Functionality

Leadzier strives to maintain all integrations in working order; however, third-party providers may modify, restrict, or discontinue their APIs or services at any time without notice. Leadzier is not responsible for outages, data delays, compatibility issues, or policy changes introduced by these providers.

B. Twilio Usage and Costs

All communication costs associated with Twilio—including SMS, MMS, and voice traffic—are the sole responsibility of the user. You are expected to understand Twilio’s pricing structure and to configure campaign budgets and limits accordingly. Leadzier provides dashboards and tools to help you monitor spend, but you remain responsible for setting caps, reviewing campaign logic, and preventing unwanted or excessive messaging.

C. LOB Integration and Wallet-Based Billing

Leadzier maintains a commercial account with LOB and manages all mail fulfillment internally. Users do not pay LOB directly. Instead, postage and printing costs are deducted from your Leadzier Wallet balance at the following rates:

• $0.54 per 4×6 mailer
• $0.60 per 6×9 mailer
• $0.84 per 6×11 mailer

You must maintain a sufficient wallet balance at the time of execution. If your balance is insufficient, mailing activity will automatically pause until additional funds are added. Leadzier reserves the right to change mail providers, adjust pricing, or discontinue direct-mail services at any time without prior notice. No refunds will be issued for mail pieces already processed.

D. Canva Integration and Content Responsibility

The Canva integration allows you to design and manage creative assets within Leadzier. By using it, you agree to comply with Canva’s Terms of Use, content licenses, and brand-use guidelines. Leadzier does not claim ownership of your Canva content and is not responsible for the legality, licensing, or accuracy of any images, fonts, or templates used. You are solely responsible for ensuring that your designs comply with applicable copyright, trademark, and advertising laws. Canva’s API and availability may change at any time, and Leadzier cannot guarantee uninterrupted access, storage, or syncing of Canva assets.

E. Campaign and Automation Behavior

Campaigns and automations operate strictly based on your configuration. Leadzier is not liable for misconfigured or runaway automations that result in unwanted communications or unexpected spending. It is your duty to test, review, and confirm all automation settings, budgets, frequency limits, and recipient lists before activation.

F. Limitation of Liability and Indemnification

By using any integration, you acknowledge and accept that Leadzier’s control ends where the third-party provider’s system begins. Leadzier will not be held responsible for any direct or indirect damages, losses, or charges arising from these integrations—including but not limited to message failures, data inaccuracies, API changes, excessive usage fees, or content-related disputes. You agree to defend, indemnify, and hold harmless Leadzier, its officers, employees, and affiliates against any claims arising from your use of Twilio, LOB, Canva, or any other external service.

7) Plans, Billing, Trials & Refunds

Access to certain features of the Leadzier Platform requires payment of subscription or usage-based fees. By subscribing, funding your wallet, or using any paid feature, you agree to the following billing and payment terms.

• Subscription Renewal: All paid plans automatically renew at the end of each billing period (monthly or annually, as selected) unless canceled before renewal. You authorize Leadzier to charge your designated payment method for all applicable fees, taxes, and recurring charges.
• Payment Authorization: You represent that you are authorized to use the payment method on file. If your payment method is declined, expired, or otherwise invalid, Leadzier may suspend or terminate access to paid features until payment is successfully processed.
• Leadzier Wallet (Mail-Only Use): Your Leadzier Wallet is a prepaid balance used solely for direct-mail services fulfilled through our commercial mail partner (LOB). Wallet funds are not valid for SMS, voice, or any other platform feature. Each mailer deducts a fixed amount from your wallet based on size and type (e.g., $0.54 for 4×6, $0.60 for 6×9, $0.84 for 6×11). You must maintain a sufficient wallet balance to execute queued mail campaigns. If your balance is insufficient, mailing activity will automatically pause until additional funds are added. Wallet balances are non-transferable, non-refundable, and may not be converted to cash. Leadzier reserves the right to adjust mailer pricing, change mail providers, or discontinue mail services at any time without notice.
• Plan Changes & Upgrades: You may upgrade or downgrade plans at any time from your account settings. Changes take effect at the start of your next billing cycle unless otherwise stated. Downgrading may result in loss of access to features or stored data. Leadzier reserves the right to adjust plan features, limits, or pricing prospectively with reasonable notice. Continued use after changes take effect constitutes acceptance.
• Promotional Trials & Credits: Any free trial, coupon, promotional offer, or credit balance provided by Leadzier is temporary and subject to modification or revocation at any time. Trial accounts may convert automatically to paid subscriptions at the end of the trial period unless canceled in advance.
• Taxes & Carrier Fees: All fees are exclusive of applicable sales, use, value-added, or other taxes. You are responsible for paying any such taxes, carrier fees, fines, or surcharges imposed by third-party networks, vendors, or telecommunications providers arising from your usage.
• Refunds: Except where explicitly required by law or specified in writing, all payments, wallet deposits, and subscription fees are non-refundable. This includes unused time on a subscription, canceled campaigns, or unspent wallet balances following account termination.
• Chargebacks & Payment Disputes: Initiating a chargeback or payment dispute without contacting Leadzier first may result in account suspension and referral to collections. If a payment dispute is resolved in Leadzier’s favor, you agree to reimburse all associated costs, including chargeback fees and legal expenses.
• Failed or Late Payments: If payments are overdue, Leadzier may charge a late fee, restrict platform access, or terminate your account. We may also offset unpaid amounts against your wallet balance.
• Termination for Non-Payment: Accounts with unpaid balances beyond thirty (30) days may be permanently disabled. Leadzier is under no obligation to retain or restore data associated with delinquent accounts.

By purchasing, funding, or subscribing through Leadzier, you agree to these billing terms and authorize recurring charges until canceled. You may cancel your subscription or funding authorization at any time through your account settings.

8) Your Content & Our Content

Leadzier allows users to upload, create, and manage data, templates, and designs through the platform. To operate the Service effectively, both you and Leadzier need certain rights and responsibilities with respect to that material.

• Your Content & Ownership: You retain full ownership of all content, data, lists, templates, images, and materials that you upload or generate within your account (“Your Content”). You represent and warrant that you have all necessary rights, permissions, and legal authority to use, store, send, and distribute Your Content through the Service. You are solely responsible for ensuring that Your Content complies with applicable law, including privacy, intellectual-property, and advertising regulations.
• License to Operate the Service: By submitting or creating content through Leadzier, you grant Leadzier a worldwide, non-exclusive, royalty-free, transferable, sublicensable license to host, store, process, analyze, transmit, display, and create derivative or aggregated works of Your Content as necessary to operate, maintain, and improve the Service, including system training, performance analytics, and feature development. When possible, we will de-identify or aggregate data before such use.
• Uploaded & Generated Materials: Any files you upload—including designs, images, or templates created via the Canva integration— remain yours. Leadzier does not claim ownership of those assets but may temporarily cache, render, or reproduce them to facilitate previews, mail printing, or automation workflows. You are responsible for verifying that all content used in your campaigns (text, images, fonts, and brand assets) is properly licensed and does not infringe any third-party rights.
• Our Platform & Intellectual Property: The Service, user interface, site design, software, APIs, code, databases, analytics models, documentation, marketing copy, and all underlying technology are and remain the exclusive property of Leadzier LLC or its licensors. Except for the limited, revocable license expressly granted in these Terms, no rights or ownership are transferred to you. You may not copy, reproduce, modify, reverse-engineer, sell, rent, or distribute any part of the platform.
• Template & AI Output Usage: Templates, example designs, or AI-generated content made available through Leadzier are provided “as is.” You may use them for your legitimate business marketing needs but not resell, redistribute, or present them as your own intellectual property. Leadzier retains the right to reuse, adapt, or further develop AI outputs for general improvement of its systems and models.
• Feedback & Suggestions: If you submit feedback, feature ideas, or suggestions, you grant Leadzier a perpetual, irrevocable, royalty-free license to use, adapt, or incorporate that feedback for any purpose without compensation or obligation.
• Fair-Use & System Protection: To maintain platform integrity, Leadzier may monitor usage and enforce reasonable limits. We may throttle, rate-limit, or block access patterns that indicate abuse— such as excessive exporting, scraping, automated querying, or activity that degrades system performance or security.
• Data Retention: Upon account termination, Leadzier may delete or anonymize stored data and files after a reasonable retention period. You are responsible for exporting any needed data prior to closure.

Nothing in this section transfers ownership of Your Content to Leadzier, but you grant the limited rights necessary for us to operate and improve the platform.

9) Legal Compliance (DNC, FCRA, CAN-SPAM, etc.)

You are solely responsible for ensuring that all outreach, data usage, and campaign activity conducted through the Leadzier Platform complies with applicable federal, state, and local laws. Leadzier provides tools—but not legal advice—and does not guarantee your compliance.

• DNC / TSR / TCPA: You must independently scrub all contact lists against the National Do-Not-Call Registry and any state-level or internal “Do Not Call” lists. You must maintain records of consent, respect opt-out requests immediately, and comply with all time-of-day restrictions and quiet-hour rules under the Telephone Consumer Protection Act (TCPA) and the Telemarketing Sales Rule (TSR). Automated dialing, prerecorded messages, or texting without documented consent are prohibited.
• CAN-SPAM & Commercial Email: For all email communications, you must: include accurate header information and subject lines, clearly identify your business as the sender, include a valid physical mailing address, and provide a visible, functional unsubscribe mechanism that is processed within ten (10) business days. You may not use deceptive, misleading, or falsified information in any email campaign.
• State & Local Telemarketing Laws: Some states (e.g., Florida, Oklahoma, Texas, Washington) impose additional telemarketing or texting restrictions. You are responsible for understanding and honoring those state-specific rules—including registration, bonding, call-time limitations, and consent recordkeeping—before conducting outreach in those jurisdictions.
• FCRA Disclaimer: Leadzier is not a consumer reporting agency and does not provide consumer reports. Data from Leadzier may not be used for credit evaluation, employment screening, insurance underwriting, tenant screening, or any purpose governed by the Fair Credit Reporting Act (FCRA) or similar laws.
• Fair Housing, Equal Opportunity, and Sensitive Uses: You may not use the Service in any manner that violates civil-rights, fair-housing, fair-lending, or equal-opportunity laws. This includes discriminatory targeting or exclusion based on race, color, religion, sex, gender identity, sexual orientation, familial status, national origin, disability, age, or any protected class.
• Truth-in-Advertising & Consumer Protection: All marketing materials, offers, and claims made through the platform must be truthful, non-deceptive, and substantiated. You may not use misleading loan terms, “bait-and-switch” tactics, or false endorsements in property or investment advertising.
• Data Privacy & Consent: You must comply with applicable privacy and data-protection laws, including but not limited to CCPA/CPRA (California), GDPR (European Union), and state-specific privacy acts governing the collection, sharing, or sale of personal data. You are required to maintain and honor consumer consent for all data and messaging activity.
• Recordkeeping & Proof of Compliance: You must retain evidence of consent, scrubbing, and campaign settings for at least four (4) years or as otherwise required by law. Leadzier may request such documentation in the event of an audit or carrier inquiry.
• Indemnification for Violations: You agree to defend, indemnify, and hold harmless Leadzier, its officers, employees, and affiliates from any fines, penalties, legal actions, or losses arising out of your non-compliance with any of the above statutes or regulations.

Leadzier provides tools to help you manage compliance but is not a law firm and does not provide legal counsel. You are responsible for consulting qualified legal professionals to ensure all marketing, data, and communication activities comply with applicable federal and state laws.

10) Security, Monitoring & Enforcement

Leadzier maintains strict security, monitoring, and enforcement policies to protect the integrity of the platform, the privacy of its users, and the compliance of all connected systems. By using the Service, you consent to the following security practices.

• System Monitoring: We may log, audit, and monitor all user activity—including logins, API calls, campaign executions, and file access— to detect abuse, enforce these Terms, maintain system performance, and protect our users from fraud or malicious activity. Monitoring may include automated and manual reviews.
• Security Safeguards: Leadzier employs administrative, physical, and technical controls designed to safeguard data against unauthorized access, alteration, disclosure, or destruction. These include encryption at rest and in transit, firewall protections, intrusion detection, and access controls. No system is perfectly secure, and you acknowledge and accept that residual risks may exist despite reasonable protections.
• User Responsibilities: You are responsible for maintaining the confidentiality of your login credentials, securing your own devices and networks, and using updated antivirus or endpoint protection. You must not share credentials, reuse passwords across services, or allow unauthorized access to your account.
• Account Compromise: You must promptly notify Leadzier of any suspected or actual unauthorized access, data breach, or compromise of your account by emailing [email protected]. Leadzier may require password resets, identity verification, or other remedial steps to restore security.
• Malware, Exploits & Penetration Testing: You may not introduce malware, attempt to probe or exploit vulnerabilities, or conduct penetration or load testing without prior written authorization from Leadzier. Any such activity will result in immediate suspension and possible legal action.
• Enforcement & Suspension Rights: Leadzier may suspend, throttle, or terminate your account immediately if we suspect abuse, security compromise, violation of law, or behavior that creates risk to the platform or other users. We may also freeze wallet balances and campaign activity during investigations.
• Notification to Third Parties: In cases involving suspected fraud, unlawful conduct, or carrier-policy violations, Leadzier may share relevant account data or activity logs with telecommunications carriers, payment processors, partners, or law-enforcement authorities as appropriate.
• Data Breach Response: If Leadzier becomes aware of a data incident affecting your personal information, we will investigate promptly and, where legally required, notify you and applicable authorities. You agree to cooperate in any reasonable mitigation or remediation steps.
• Audit & Compliance Reviews: Leadzier reserves the right to conduct compliance or security audits of user activity or integrated systems to ensure adherence to these Terms, applicable laws, and industry standards. Failure to cooperate or remediate identified risks may result in suspension or termination.
• Preservation of Evidence: In the event of an internal or legal investigation, Leadzier may preserve logs, content, and communications related to your account as evidence. Such materials may be disclosed to appropriate authorities when warranted.

By using the platform, you acknowledge that Leadzier actively monitors and enforces system integrity and that misuse or security violations may result in immediate suspension or permanent termination without refund.

11) Disclaimers

THE SERVICE, PLATFORM, WEBSITE, APPLICATIONS, DATA, CONTENT, INTEGRATIONS, AND ALL RELATED MATERIALS ARE PROVIDED ON AN “AS IS,” “AS AVAILABLE,” AND “WITH ALL FAULTS” BASIS. TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADZIER LLC AND ITS OFFICERS, EMPLOYEES, AFFILIATES, PARTNERS, LICENSORS, AND SERVICE PROVIDERS EXPRESSLY DISCLAIM ALL WARRANTIES, REPRESENTATIONS, AND CONDITIONS—WHETHER EXPRESS, IMPLIED, OR STATUTORY— INCLUDING WITHOUT LIMITATION ANY WARRANTIES OF MERCHANTABILITY, FITNESS FOR A PARTICULAR PURPOSE, TITLE, NON-INFRINGEMENT, SECURITY, ACCURACY, RELIABILITY, OR AVAILABILITY.

• No Guarantee of Data Accuracy: Property data, owner information, phone numbers, skip-trace results, or analytics provided through the Service may be incomplete, inaccurate, or outdated. All such data is offered for informational and marketing purposes only. You must independently verify any information before relying on it for business or financial decisions.
• No Guarantee of Results: Leadzier does not guarantee that your campaigns, automations, or marketing efforts will achieve specific outcomes, generate leads, produce conversions, or result in any financial gain. You assume full responsibility for your business results.
• No Guarantee of Availability: Leadzier does not warrant uninterrupted, error-free, or continuous access to the platform. Service may be temporarily unavailable due to maintenance, system upgrades, third-party outages, or factors beyond our control.
• Third-Party Content and Integrations: Integrations with external services (such as Twilio, LOB, Canva, or Google) are provided solely for convenience. Leadzier makes no representations or warranties regarding the functionality, reliability, or legality of any third-party service, and shall not be liable for failures, outages, or policy changes originating from them.
• No Legal, Financial, or Professional Advice: Information available through the platform—including templates, tools, analytics, or example workflows— is provided for general informational purposes only. Leadzier is not a law firm, financial advisor, or compliance consultant, and nothing in the Service constitutes legal, financial, or professional advice. You should consult qualified professionals for advice specific to your situation.
• Communications Disclaimer: Leadzier does not guarantee message delivery, inbox placement, mail arrival, or phone/SMS deliverability. Carriers, networks, or third-party filters may block, delay, or reject communications without notice.
• Use at Your Own Risk: You access and use the Service at your sole risk. You are responsible for evaluating all data, configurations, campaigns, and outcomes arising from your use of the platform.

Some jurisdictions do not allow the exclusion of certain implied warranties; in those cases, Leadzier’s liability shall be limited to the minimum extent permitted by law.

12) Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, LEADZIER LLC AND ITS OFFICERS, DIRECTORS, EMPLOYEES, AFFILIATES, AGENTS, SUPPLIERS, LICENSORS, AND SERVICE PROVIDERS SHALL NOT BE LIABLE FOR ANY INDIRECT, INCIDENTAL, SPECIAL, CONSEQUENTIAL, EXEMPLARY, OR PUNITIVE DAMAGES, INCLUDING BUT NOT LIMITED TO LOSS OF PROFITS, LOSS OF REVENUE, LOSS OF BUSINESS OPPORTUNITY, LOSS OF GOODWILL, LOSS OF DATA, LOSS OF USE, OR ANY OTHER INTANGIBLE LOSSES, EVEN IF LEADZIER HAS BEEN ADVISED OF THE POSSIBILITY OF SUCH DAMAGES.

• Scope of Limitation: This limitation applies to all claims, whether based on warranty, contract, tort (including negligence), strict liability, statute, or any other legal theory, arising out of or related to your use of the Service, integrations, data, content, or any communications sent or received through the platform.
• Cap on Direct Damages: In no event shall Leadzier’s total cumulative liability for all claims, damages, or losses arising from or relating to your use of the Service exceed the total amount you paid to Leadzier for access to the Service during the three (3) months immediately preceding the event giving rise to the claim.
• No Liability for Third-Party Services: Leadzier is not responsible for any act, omission, error, outage, or failure caused by third-party platforms, integrations, or networks—including but not limited to Twilio, LOB, Canva, Google, or any carriers or mail providers used in connection with the Service.
• No Liability for User Actions: You are solely responsible for all content, campaigns, automations, and communications sent through your account. Leadzier assumes no liability for misuse, non-compliance, or harm resulting from user configurations, errors, or omissions.
• Data and Content Risks: Leadzier does not warrant or guarantee the accuracy, completeness, or reliability of any data provided, and shall not be liable for decisions made or actions taken based on such data. You assume full responsibility for verifying data before relying on it.
• System Interruptions: Leadzier shall not be liable for any delay, failure, or interruption in service resulting from acts of God, natural disasters, pandemics, cyberattacks, system failures, power outages, labor disputes, government actions, carrier issues, or other causes beyond our reasonable control.
• Fund & Credit Limitation: Wallet balances, promotional credits, or prepaid mail funds are provided as a convenience feature and have no cash value. Leadzier’s liability with respect to such balances shall not exceed the unspent amount in your wallet at the time of the incident.
• Allocation of Risk: The pricing and terms of the Service reflect an agreed allocation of risk between you and Leadzier. The limitations in this section are an essential element of the bargain and shall apply even if any limited remedy fails of its essential purpose.

Some jurisdictions do not allow limitations on implied warranties or exclusion of incidental or consequential damages. In such jurisdictions, Leadzier’s liability shall be limited to the maximum extent permitted by law.

13) Indemnification

You agree to defend, indemnify, and hold harmless Leadzier LLC, its affiliates, officers, directors, employees, contractors, licensors, and agents from and against any and all claims, actions, proceedings, investigations, liabilities, losses, fines, penalties (including carrier or regulatory fines), damages, costs, and expenses—including reasonable attorneys’ fees and legal costs—arising out of or relating to:

• (a) Your Content or Data: Any content, contacts, messages, images, or information you upload, transmit, generate, or distribute through the Service, including intellectual-property violations, defamation, privacy breaches, or misuse of data.
• (b) Your Use of the Service, Campaigns, or Integrations: All activity conducted under your account, including automations, messages, calls, mailings, or third-party integrations (Twilio, LOB, Canva, etc.), whether performed by you, your employees, contractors, or anyone accessing the Service through your credentials.
• (c) Violation of Law or Regulation: Any breach of applicable laws or regulations, including but not limited to TCPA, TSR, CAN-SPAM, CTIA, A2P 10DLC policies, FCRA, state telemarketing acts, privacy or data-protection laws, or carrier messaging rules.
• (d) Violation of These Terms: Any breach, misrepresentation, or misuse of the platform contrary to these Terms of Use or other written agreements between you and Leadzier.
• (e) Third-Party or Recipient Disputes: Any claim, complaint, or dispute between you and a message recipient, property owner, lead, prospect, or other third party arising from your marketing, outreach, or communications activity.
• (f) Carrier or Partner Actions: Any enforcement, audit, blocking, or penalty imposed by telecommunications carriers, mail providers, or integration partners as a result of your campaigns or configurations.

Leadzier reserves the right to assume the exclusive defense and control of any matter otherwise subject to indemnification by you, in which case you agree to cooperate fully with Leadzier’s defense strategy. You may not settle or compromise any claim without Leadzier’s prior written consent if such settlement imposes any obligation, admission of liability, or restriction upon Leadzier.

This indemnification obligation survives termination or expiration of your account and applies to all actions or claims arising from your use of the Service.

14) Suspension & Termination

Leadzier reserves the right to suspend, restrict, or terminate access to the Service—immediately and without notice— if it determines, in its sole discretion, that your account poses legal, operational, financial, or reputational risk to the platform, our users, or any third party.

• Grounds for Suspension or Termination: Leadzier may suspend or permanently terminate your account for: (a) breach of these Terms or related policies; (b) suspected or confirmed misuse, abuse, or non-compliance with law or carrier regulations; (c) unauthorized access or security compromise; (d) non-payment or chargeback disputes; (e) fraudulent activity or false information; (f) excessive system load or automation abuse; or (g) any conduct that damages, disrupts, or threatens the integrity of the Service.
• Notice and Investigation: In urgent cases, Leadzier may suspend access without prior notice. In non-emergency situations, reasonable efforts will be made to notify you of the reason for suspension and provide an opportunity to address or resolve the issue before termination.
• User-Initiated Cancellation: You may cancel your subscription or close your account at any time via your account settings. Cancellation stops future renewals but does not entitle you to refunds or prorated credits for unused time, mailer balances, or remaining subscription periods unless otherwise required by law.
• Effect of Termination: Upon termination, all rights and licenses granted to you under these Terms immediately cease. Access to your account, data, campaigns, and stored content will be disabled, and Leadzier may permanently delete your data after a reasonable retention period or as required by law. You are responsible for exporting any needed records before closure.
• Suspension During Investigation: During a security, compliance, or legal investigation, Leadzier may freeze activity, campaigns, and wallet balances until the matter is resolved. If violations are confirmed, balances may be forfeited to offset damages, carrier fines, or administrative costs associated with enforcement.
• Reactivation: Reactivation of suspended accounts is at Leadzier’s sole discretion and may require updated verification, payment, or proof of compliance.
• Survival: The following sections survive termination: Intellectual Property, Payment Obligations, Indemnification, Limitation of Liability, Warranty Disclaimers, and Governing Law / Arbitration.

Leadzier may also preserve and disclose account data, logs, and communications if required by law or necessary to protect its rights, enforce these Terms, or cooperate with law enforcement investigations.

15) Dispute Resolution; Arbitration; Class Action Waiver

Leadzier aims to maintain strong relationships with its users and resolve disputes quickly and fairly. This section explains how disagreements will be handled if they cannot be resolved informally. Please read it carefully — it affects your legal rights.

• Informal Resolution: Most disputes can be resolved without formal action. You agree to first contact Leadzier at [email protected] and provide a written description of your concern, including relevant account information and requested resolution. Both parties agree to attempt good-faith informal resolution within thirty (30) days before pursuing arbitration or court action.
• Binding Arbitration Agreement: Except for claims that qualify for small-claims court or requests for injunctive relief, any dispute, claim, or controversy arising out of or relating to these Terms, your use of the Service, data, communications, integrations, or any related transactions shall be resolved exclusively and finally by binding arbitration administered by the American Arbitration Association (AAA) under its Commercial Arbitration Rules and Supplementary Procedures for Consumer-Related Disputes.
• Venue & Governing Law: Arbitration shall take place in Sheridan, WY, USA, unless the parties mutually agree to a remote or virtual hearing. The arbitration will be conducted in English, and the Federal Arbitration Act (FAA) will govern both the interpretation and enforcement of this section. If the FAA is found inapplicable, the laws of the State of WY will apply without regard to conflicts of law.
• Arbitrator’s Authority: The arbitrator has exclusive authority to resolve all disputes regarding the scope, enforceability, or interpretation of this arbitration agreement, and may grant any relief that would be available in a court of law (including injunctive or declaratory relief), consistent with the limitations of these Terms.
• Individual Capacity & Class Waiver: You and Leadzier agree that disputes will be conducted only on an individual basis. No class, consolidated, collective, or representative actions or arbitrations are permitted. The arbitrator may not consolidate claims or preside over any form of representative or class proceeding.
• Opt-Out Right: You may opt out of this arbitration provision within thirty (30) days of first accepting these Terms by sending written notice to [email protected] with the subject line “Arbitration Opt-Out.” Your opt-out notice must include your full name, registered email address, and a clear statement that you wish to opt out of arbitration. Opting out does not affect any other provision of these Terms.
• Small-Claims Exception: Either party may bring an individual action in small-claims court if the claim is within that court’s jurisdiction and proceeds on an individual basis only.
• Injunctive Relief: Either party may seek temporary or preliminary injunctive relief in a court of competent jurisdiction to protect confidential information, intellectual property, or prevent unauthorized use of the Service while arbitration is pending.
• Costs & Fees: Each party shall bear its own attorneys’ fees and costs, except that the arbitrator may award fees as permitted by applicable law or the AAA Rules. Leadzier will not seek reimbursement of arbitration fees from you unless the arbitrator determines that your claims are frivolous or brought in bad faith.
• Final & Binding Decision: The arbitrator’s decision and award are final and binding on both parties and may be entered as a judgment in any court of competent jurisdiction.
• Survival: This arbitration agreement survives termination, cancellation, or expiration of your account and continues to apply to any dispute arising from your use of the Service.

By accepting these Terms, you acknowledge that you and Leadzier are each waiving the right to a jury trial and to participate in a class action or representative proceeding.

16) Miscellaneous

This section contains additional legal provisions that ensure these Terms remain enforceable and define how the agreement between you and Leadzier operates.

• Governing Law & Venue: These Terms are governed by and construed in accordance with the laws of the State of WY, without regard to its conflict-of-law principles. Subject to the arbitration provisions above, any court proceedings that are not subject to arbitration shall be brought exclusively in the state or federal courts located in Sheridan, WY. You consent to the personal jurisdiction and venue of those courts.
• Changes to the Terms: Leadzier may modify or update these Terms at any time. The revised version will be posted with an updated “Effective Date” at the top of the page. Continued access or use of the Service after changes take effect constitutes acceptance of the updated Terms. If you do not agree to the revised Terms, you must discontinue use of the Service.
• Export Controls & Sanctions Compliance: You represent and warrant that you are not located in, under the control of, or a national or resident of any country or region subject to U.S. embargo, and that you are not listed on any U.S. government restricted-party list (including OFAC, BIS, or DDTC lists). You agree to comply with all applicable U.S. export-control, re-export, and sanctions laws in connection with your use of the Service.
• Severability: If any provision of these Terms is held invalid, illegal, or unenforceable, that provision will be enforced to the maximum extent permissible, and the remaining provisions will remain in full force and effect.
• Assignment: You may not assign, transfer, or delegate these Terms or any rights or obligations hereunder without Leadzier’s prior written consent. Leadzier may assign or transfer these Terms, in whole or in part, without restriction or notice in connection with a merger, acquisition, or sale of assets.
• Entire Agreement: These Terms, together with any order forms, addenda, and the Privacy Policy, constitute the entire agreement between you and Leadzier regarding the Service, and supersede all prior or contemporaneous understandings, agreements, representations, or communications, whether oral or written.
• Waiver: Failure or delay by Leadzier to enforce any provision of these Terms shall not be deemed a waiver of that provision or of Leadzier’s right to enforce it later.
• Force Majeure: Leadzier will not be liable for any failure or delay in performance caused by events beyond its reasonable control, including natural disasters, war, terrorism, civil unrest, labor disputes, government actions, power failures, internet outages, or third-party service interruptions.
• Electronic Communications & E-Signatures: You consent to receive all notices, disclosures, and communications from Leadzier electronically, including via email, dashboard notices, or postings within the Service. You agree that electronic agreements and signatures have the same legal effect as physical signatures and satisfy any legal requirement that such communications be in writing.
• Headings & Interpretation: Section headings are for convenience only and do not affect interpretation. References to “including” or “includes” mean “including without limitation.”

These provisions ensure the enforceability and continuity of this Agreement and remain effective even after your account is closed or these Terms are terminated.

17) Contact

Leadzier, LLC
30 N. Gould St STE R • Sheridan, WY 82801
[email protected]
For legal notices or formal correspondence, please include “Legal Notice” in the subject line.

Notice: A separate Privacy Policy explains how we collect, use, share, and “sell/share” (as defined by state law) personal information and how you can exercise your rights. You are encouraged to review it regularly.